MAYA SPA

MayaSpa Spa Policies

Appointments
Please call the Spa Desk to make an appointment. A credit card deposit is required for all Spa Reservations and First Time Clients.
It is recommended to arrive approximately 15 minutes prior to your treatment. If you arrive after the time scheduled, we will not be able to offer an extension of time and the full value of the service will be charged.

Cancellations
Our policy requires any changes to be made by 6:00 pm, the evening prior to your Spa treatment. Same day cancellations will be charged 50% of the cost of service and a no-show for the appointment will be charged 100%.

Returns & Refunds
Spa Adriana accepts credit or exchange for retail items in their original packaging within 10 days of purchase with a store receipt. No refunds!

Service Charges
Spa Salon - all prices are subject to change without notice. Gratuities are graciously accepted and are not included unless specified.
For parties of four or more, an 18% service charge will automatically be added to your service ticket.

Payment
We accept Visa, MasterCard, Discover, American Express and cash. Spa Adriana accepts gift certificates and credits for purchases from our facility. Gift Certificates must be redeemed at the time of service and should be presented upon check-in. We do not accept personal checks.

Personal Possessions
The Spa is furnished with private lockers that you may use during spa services. However, we do suggest that you leave your valuables at home. We regret that we are not responsible for loss or damage to personal articles, including clothing or accessories. Cell phones must be turned off upon entering the Spa. Children over the age of 12 are welcome in the Spa Area.

Cell phones must be turned off upon entering the Spa.
Children over the age of 12 are welcome in the Spa Area.